Certificate In Customor Relationship Management

Course Brief

This course has been designed for working people, students as well as businessmen. The aim of the course is to teach candidates about how to handle customers in competitive business environment.  CRM is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Career opportunities after CRM certification is lucrative.

Course Subject

  • I. Ms Office (Common paper)
  • II. Basics of Accounting (Common paper)
  • III. Management Information System (Common paper)
  • 1. CRM Project (Core paper)
  • 2. CRM Marketing strategy (Core paper)
  • 3. CRM Data Management (Core paper)


  • Course Code : AMS6MCRM
  • Duration : 180 Days
  • Eligibility : 12th
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