Professional Diploma In Customer Relationship Management

Course Brief

Maintaining happy customer relationships is in the prime list of every firm. CEOs and company managers can choose Diploma in CRM for enhancing their skills in consumer relationship. The management program provides leadership training in marketing and managing  the customer supplier relationship. Account management, service design, marketing mantras, tips to handle customers, how to enhance selling and quality management are emphasized in the course. Data management, loyalty and sales force automation related topics are also covered. Career opportunities for CRM diploma or post graduate holders are manager- client servicing, customer relationship executive, CRM specialist, product manager, quality manager etc… 

Course Subject


  • Course Code : ANS1YCRM
  • Duration : 365 Days
  • Eligibility : 12th
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